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Find answers and solutions to common ISO issues. If you cant find an answer, contact us and we will be happy to help.

Top Frequently Asked Questions (FAQs)

What exactly is ISO Certification? Layman's term please

ISO (‘International Organisation for Standardisation’) is an international standard-setting body worldwide.

Simply put, ISO certification is an accreditation that your company is operating at a world recognised ‘best practice’ standard.

In essence, being ISO certified lets your customers know that you are a reputable company, you act in an ethical manner and you deliver a quality service.

What is ISO requirements?

Regardless of your organization’s size or the sector it operates, ISO certification is suitable for all sizes and types of organisations. To become ISO certified, a company or organization must submit several documents that report its internal processes, procedures and standards. These documents determines that a company is able to provide quality products and services consistently.

How long does it takes to get my company ISO certified?

Typically around 6-8 weeks depending on your business services and operations. Talk to us, we can help.

Why should my company be ISO certified?

The answer is actually quite simple –to proof your customers that your company is willing and able to take extra steps to  take care of your customers by following established guidelines, and making necessary improvements to stay ahead of potential issues.

With that in mind, having a system that controls quality products/services will help you gain more customers and win tender projects.

Can my company apply for ISO certification?

Yes. An ISO certification can be achieved by any business of any size, in any given sector aiming to increase and enhance business productivity and performance.

Why should I choose VERAISO to get my company ISO certified?

What VERAISO will help you:

● Maximize the operational efficiency of your company’s daily business methods
● Keep your customers coming back with consistently outstanding quality of performance, delivery and customer care
● Establish your reputation in your industry as an organization that delivers every time
● Improve the standards already in place in order to guarantee a regular increase in both productivity and returns
● Minimize the cost associated with product returns or defective items
● Increase the effectiveness of marketing and advertising strategies both as a result of improved operational capacity and as a result of gaining your ISO certification
● Streamline processes among all departments and teams within your organization, thus improving overall process flow
● Increase chances of winning tenders and projects

Is your ISO certification body recognized worldwide?

Yes. our certification body is accredited by a member of the IAF (International Accredation Forum) and also IAS (International Accredation Service, U.S.A).

Simply put, we are recognized anywhere around the world.

What sort of charges for ISO certification I am looking at here?

Our goal is building a long term business relationships with our clients, achieving ISO certification for your company. We offer scalable solutions that can be tailored to meet your specific needs, while achieving ISO requirements. Whether you need a full package of ISO services and consulting, training or advisory audit support, VERAISO makes it simple with an affordable and customized flat rate service plan.. Talk to us, let’s discuss.

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What training courses should my company attend?

Our training courses is designed so that once your company has attended our courses, you will not have to depend on any third party trainers or consultants anymore.

We would suggest you to first set up a project team. These are the critical courses you should attend:

  1. ISO Requirements & Implementation : What ISO requirements to comply  (including Practical)
  2. ISO Risk Management Best Practices : How to conduct your own risk management (including Practical)
  3. ISO Establishing Documented Information : How to develop your policies, procedures & forms (including Practical)
  4. ISO Internal Auditor Best Practices : How to conduct your own Internal Audit (including Practical)

These will set you up perfectly to understand, establish, develop and implement an effective ISO Management System! You will need to choose which ISO applies for your company.

I noticed some of your courses are conducted 2 days or more compared to others offering only 1 day. Why is that?

We have conducted hundreds of training sessions before and we realized based on experience, most of the companies who wanted courses conducted only 1 day; tend to struggle to develop and implement their ISO management system in the long run. ISO management system has 10 sections called clauses, and you can only learn the theories and awareness in 1 day.

Regardless, the learning outcome of our organization team is important. They need all the necessary knowledge in order to establish a management system following ISO requirements.

What we are offering for 2 days are hands-on training workshop so that you will not have to develop your ISO alone, the trainers shall guide you along the way. We will guide you to do it right once and never have to worry again.

However, if your company needs a refresher course or you just need an understanding and awareness of what ISO is, the 1-Day course which we also provide is available. This is so that you do not need to train your new hires; we will do it for you.

Is ISO 37001 Anti-Bribery Management System more complicated than other ISO? My company is interested.

All ISO standards state that all organisation must adhere to the country’s legal statutory law and regulations. That being said, the Malaysia’s Anti-Corruption Act 2009 Amendment 2018 Section 17A has imposes heavy punishment for related offenders and is considered one of the strictest law among the other countries worldwide. And this is just one of them, we have more than 5 Act Laws we have to adhere in Malaysia.

This is the reason why ISO 37001 differs from the other ISOs. What we will help you is to guide you based on MACC Act. Our trainers and consultants have direct discussions and meetings with SPRM officials on Anti-Corruption issues and DSM on Anti-Bribery issues in combating Corruption and meeting not only ISO requirements, but most important the legal requirements as well. Our trainers are also certified under SPRM, ISO and are registered under DSM (Department Standards of Malaysia). The best part is, they are also ISO certified Auditors!

This is crucial and important; you will need this crucial piece when implementing ISO 37001 in your organisation.

Are your trainers and consultants certified and experienced in ISO?

Yes, we take pride in our trainers because our trainers are :

  1. Experienced in various industries. They have worked in different levels of management for years
  2. Certified by international recognized body licensed by ISO, namely Exemplar Global and IRCA
  3. Experienced ISO Auditors hired by ISO Certification Bodies. This means they are ISO auditors and they know what exact requirements you need to fulfill in getting ISO certified.

You can view our trainers and consultants’ profile in the next section below. You can also check out our list of selected clients in our Portfolio section.

I am having a hard time to present this to my superiors on how to get ISO certified. Can you assist to present?

Yes of course. We can set an online meeting/ physical appointment for us to meet to discuss further on how to tackle this. Don’t worry this session is FREE of charge.

Let us explain to your top management for you. You can contact us +6013-900 2858 for help.

My company knows about ISO already. We just need help on how to develop the policies and procedures. Which course should we choose?

That’s great! What you need is our training course that guides you how to develop your documents and other media related. We even will conduct hands-on practical workshop on how to tackle this for you!

What you need is this training course:

  1. ISO Establishing Documented Information

This course will get you started right away!

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